Official Tuition Refund Policy

1. No Refund Policy

• All tuition, application fees, administrative fees, and any other payments made to the School are non-refundable, unless a separate refund schedule has been established in writing.
• By completing registration and submitting payment, the student acknowledges and agrees to this No Refund Policy.

2. Refund Request Procedure (Exceptional Circumstances Only)

• In exceptional and extraordinary circumstances, a student may request consideration for a refund.
• All refund-related fees shall be the responsibility of the student and will be deducted from the refund amount.
• To initiate this process, the student must submit the official Refund Request Form, which must include: full legal name and student ID (if applicable); a detailed written explanation of the reason; date of submission and contact information; and supporting documentation, if applicable.
• Refund Request Forms must be submitted via email to accounting@livingwater.education. Incomplete forms will not be processed.

3. Review and Approval

• Submission of a Refund Request Form does not guarantee refund approval.
• The School reserves the sole and exclusive right to approve or deny any refund request. All final decisions will be issued in writing.
• If a refund is approved, processing will occur within 5–10 business days from the approval date.

4. Student Acknowledgment

• Students are required to review and acknowledge this policy prior to registration.
• Registration constitutes full and voluntary agreement to the terms of this Refund Policy.
• If payment is made online, an electronic acknowledgment (checkbox) is required prior to submitting tuition or fees.

5. Payment Disputes (Chargebacks)

• This Refund Policy will be used as official documentation in the event of a dispute or chargeback filed through Stripe or any other payment processor.
• Filing a dispute without first submitting a Refund Request Form and following the required procedures may result in the School contesting the dispute.
• The School reserves the right to pursue all remedies available under California law in cases of fraudulent or improper chargebacks.

6. Compliance With California Law

• This policy is subject to all applicable California state laws governing private postsecondary educational institutions.
• Nothing in this policy shall supersede any California law that applies to the School.
• If the School qualifies for religious exemption under the California Education Code, this policy remains fully valid and enforceable while respecting that status.

7. Amendments

• The School reserves the right to amend, revise, or update this policy at any time.
• Any changes will be published and will apply prospectively from the date of posting.

*All terms remain fully valid and enforceable as written.